Butuan Grand Palace Hotel Annex

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Fast facts
Check in from | 14:00 |
---|---|
Check out by | 13:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Butuan Grand Palace Hotel Annex

Butuan Grand Palace Hotel Annex
With a stay at Butuan Grand Palace Hotel Annex in Butuan, you'll be within a 10-minute walk of Department of Education - Caraga Regional Office and Gaisano Mall. This hotel is 0.6 mi (0.9 km) from Department of Social Welfare and Development and 0.6 mi (0.9 km) from SM City Butuan. Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 26 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Ratings and reviews
Traveler reviews
Comment: Apr 11, 2024
Stayed in: Mar 2024
Absolutely impeccable
Very helpful and attentive staff
Spacious, clean and comfortable rooms
Good and varied breakfast
LACK of FRESH fruit juice
The singles are WITHOUT windows or refrigerator...
Slightly noisy individual air conditioners
Ambient music TOO LOUD
Highly recommended
Comment: Mar 14, 2024
Comment: May 10, 2023
Stayed in: May 2023
Not a international hotel

AU
Comment: Apr 23, 2023
Stayed in: Feb 2023
Not so grand
Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better.
The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool.
I had two bookings here, the first in a big king room. (They call it a "matrimonial" room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often.
The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder.
Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.
Comment: Aug 3, 2022
Stayed in: Jul 2022
Lovely hotel, friendly staff
Excellent value for money.
I stayed here for 10 nights and would love to return.
The WiFi is good and fast when it's working, although most of the time it worked, just the odd time it was down
Excellent location
Capitol Drive, Imadejas Subdivision, Butuan, 8600, Philippines|1.43 km from Butuan City
10 things to dowithin 1.81 km
Airportwithin 5.18 km
Check in and check out
Check in from:
14:00
Check out before:
13:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast menu
From menu.
Please inform Butuan Grand Palace Hotel Annex of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.